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What should I do if I can't provide the documents for Amazon FBA refund claim for warehousing?

02/10/2023
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What should I do if I can't provide the documents for Amazon FBA refund claim for warehousing?

In Amazon FBA claims, warehousing accounts for a large proportion. According to the refund data of the automatic claim refund software Linggou, warehousing claims account for as high as 38.64% of its customer refunds, second only to the loss in the warehouse. In other words, if the seller does not take the initiative to find these abnormalities in the storage, or cannot find the abnormality due to too much storage data, the final loss of nearly 39% will be borne by the seller himself.

Maybe some sellers want to say, I can find the abnormal storage, maybe I can find out the abnormal storage with the help of some claim software and plug-ins in ERP, but because I don’t understand the claim policy, the response to the case is not professional enough, and I can’t provide the documents required by Amazon, resulting in The success rate of claims is very low, and the issue of documents is the biggest problem for sellers to make claims for warehousing.

▲The proportion of refunds that sellers can apply to Amazon for claims

Warehousing is not like other claims in other warehouses. It is not only necessary to find abnormal data, but also the follow-up case claim operation is equally important, in addition to the necessary receipt (generally card send requires POD, if it is by express, such as ups and fedex Only need to provide the tracking number), Amazon may also require the seller to provide auxiliary documents such as invoices and contracts in subsequent cases, which can be difficult for the seller. Take the invoice as an example, Amazon does not recognize the invoice issued later, and the pass rate Very low, how can the average seller issue an invoice in advance for each shipment, isn't this blocking the way to appeal? There are also contracts. Amazon also has strict format requirements for contracts. Submitting a contract that does not meet the requirements will also lead to the rejection of the claim and the failure of the claim.

As a fully automatic claim refund software, Linggou Refund, which is used by Amazon’s TOP sellers, has served tens of thousands of sellers and nearly 100,000 stores so far. It has an in-depth and professional understanding of claim refunds, and also has experience in warehousing. I have a set of safe appeal experience with a high success rate. For sellers who cannot provide the documents required by Amazon during the appeal process, Linggou refunds have alternatives that comply with the platform’s claim policy. It has successfully helped many sellers get their refunds, North America The success rate of warehousing and claiming at sites such as Japan is over 90%, and even the pass rate of documents provided by the European site Linggou Refund, which has extremely high requirements for documents, can reach 60%-70%. It is no exaggeration to say that currently there is only one Linggou refund company on the market that can safely and successfully solve the document problem when entering the warehouse claim, and this is based on the huge base of Linggou refund service The customer base and professional understanding of the claim policy are obtained through constant adjustment and continuous communication with the platform during the claim process. This is also the advantage of Linggou's refund.

▲Spirit dog refund exclusive solution for warehousing documents, the only one in the market

Perhaps a careful seller has discovered that Linggou refund has been emphasizing "safety" when successfully getting the refund. For Linggou's refund, getting the refund is not the first priority, and ensuring the safety of the account store is the basic and bottom line. Safely and successfully getting back more refunds is what Linggou refunds have been doing, and will not do operations that may affect the security of the account store in order to get refunds. It is precisely because of the dedication to the safety of the account store that Linggou refunds have been able to maintain "0 accidents" since the claim began in 2017, and it has become the industry's "Amazon SPN Official Mall Recommended Refund Software" and "Amazon AWS Official Partner" "The claim refund software can become the best choice for many Amazon sellers when doing FBA claim refunds.

▲Spirit Dog Refund has entered the Amazon SPN mall and is the official recommended refund software

▲Spirit Dog Refund is an official partner of Amazon AWS

In addition to security and a high claim success rate, Linggou Refund has great advantages in data capture capabilities compared with ERP or similar refund software on the market. Many customers use software with similar functions first. After being introduced by a friend, I contacted Linggou for a refund. After using the Linggou software, I was able to catch a lot of abnormal data and get a lot of refunds. Big data analysis finds out more refunds for spirit dog refunds. The algorithm is more accurate and the calculation result is very close to Amazon's actual compensation. Intelligent system + manual assistance, fully automatic claim operation, completely liberating the seller, waiting for the refund to arrive, and It is charged after the claim is successful!

▲The main situations in which sellers can apply for claims from Amazon

Amazon is becoming more and more competitive now, and it is getting more and more expensive. Any profit should not be missed. It may affect whether the seller is profitable or at a loss. To determine whether it can survive the competition, it is particularly important to strictly control costs and increase profits. up. As for Amazon FBA claims, if you can get enough refunds, for sellers, their own advantages will be even greater.

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