1. Introduction and advantage analysis of FBA and FBM

FBA: Amazon logistics means that after the seller ships the products to the Amazon operation center in batches, the Amazon platform will help the seller store these products. After the products are sold, Amazon will complete the sorting, packaging and delivery of the order. At the same time, Amazon also handles return services for sellers, helping sellers save manpower and material costs.

FBM: Fulfillment by the seller means that after the seller receives the order from the consumer, the seller sends the product to the consumer by itself. All problems in logistics and transportation will be borne by the seller, that is, the seller will send the product from the country to the consumer by itself.

2. Amazon head logistics process

Amazon has 175 service warehouses around the world, and has Amazon shopping platforms in 15 countries, with consumers in more than 180 countries and regions around the world. There are three main shipping methods commonly used by Amazon sellers: sea freight, air freight, and overseas warehouse delivery. Sellers can choose the appropriate shipping method according to product characteristics.

3. Amazon FBA Overseas Return Process

For return issues arising from FBA orders, the products will be returned directly to the FBA warehouse. If the returned product is not damaged, the seller can contact Amazon to relabel it for sale. If the product is damaged, Amazon will remind the seller that the product is no longer suitable for sale. The seller can contact Amazon to destroy it, or choose to send it back to China.

In addition to returning and disposing of overseas returns, you can also choose to refurbish or bulk clear. Don’t worry if the seller’s product is considered no longer suitable for sale by Amazon. Amazon provides sellers with two options: refurbishment and bulk clearance. This feature is currently available on the US and European sites.