Recently, when it was time for Amazon to deduct storage fees, many sellers posted on the forum to reflect that they found that Amazon’s storage fees had skyrocketed in July, far beyond the normal range.
One seller said that he passed the application for additional storage in June, but the excess storage fee estimated by Amazon's back office in July included the additional storage part . Open a case to ask, the customer service said it was a system error, and let the seller take the actual charge as the standard . I thought the bug would be fixed soon, but it wasn't until Amazon deducted a sky-high excess storage fee that the seller realized that the problem had not been solved at all.
The seller's remarks quickly led to more "victims". Another seller said: I planned that the warehouse capacity would be overfilled after a replenishment, so I applied for expansion in advance. However, the expansion application was approved after replenishing the warehouse (excess), and the final calculation of the excess storage fee was charged for one month according to the inventory before the expansion.
At the same time, some sellers reported that their expansion application had been approved before the excess inventory occurred, and the excess inventory was not displayed during the whole process. This month, however, the excess storage fee was also charged, which was also calculated according to the storage capacity standard before applying for additional inventory. volume fee.
It sounds too outrageous to apply for additional storage but still be charged an excess storage fee. Is the reason really a system bug as the customer service said? Or has Amazon quietly changed its fees?
In fact, as early as the beginning of July, some sellers discovered a bug in Amazon's back-end inventory monitor. For stores that do not meet the IPI score, if they apply for additional storage capacity, Amazon will display the estimated excess storage fee, even if the seller's storage capacity Obviously not overrun.
Not only in China, but on the Amazon seller forum, sellers all over the world are reporting the same situation. A seller from the United States said: "I was charged overage fees, but my current usage is lower than my storage limit." The seller also attached a screenshot of the warehouse management page in the background.
In the face of the seller's repeated inquiries, the official finally admitted that there was an error in the calculation of the storage fee, and suggested that the seller consult with "Amazon Seller Support" to evaluate the actual cost in order to obtain reimbursement. If there is no progress within 7 days, you can contact the official in the forum. .
In addition, Amazon also said that the reason for the miscalculation of the storage fee does not appear to be a technical problem. It may be that the seller's storage limit has changed during this period. At present, the person in charge of FBA has been contacted to let them know about this situation. Recently, some sellers have reported that they have received official emails, which show that the overcharged fees will be returned within three weeks .
In addition to the above-mentioned huge excess storage fee incident, during the peak season some time ago, many cross-border e-commerce sellers accumulated a large amount of inventory due to misjudgment. Unable to sell in a short period of time, the overstocked inventory is generating high storage fees.
Considering the issue of warehousing costs, sellers can reduce the price and make profits to quickly process the inventory, or they can transfer the goods to a third-party overseas warehouse for processing. Usually, the overseas warehouse will give a free storage period. If you have no confidence in the sales of goods and cannot sell the remaining inventory during the free period of overseas warehouses, you can also choose channels such as direct sales inventory processing or offline clearing provided by overseas warehouses, which can be faster under the conditions of profit and low cost. Clean up excess inventory and quickly recover funds.
Dexin's overseas warehouses are offline for the final goods, and the European region clears the inventory . The price is good, and the products are not selected, so that you can quickly recover the cost. If necessary, you can contact customer service in the background of the official account for cooperation, and you can also get the latest preferential activities , one-time cooperation, lifetime discounts.