Recently, when customers are filing trademark records, they often receive a message saying "account involves abuse", generally involving accounts that abuse credit. First of all, they must analyze their own accounts to determine whether there are abuses, such as frequent complaints, malicious complaints against others, or other violations. If not, it means that the account and the brand itself are normal, and there may be a misjudgment by Amazon, then you can make a complaint according to our article (no guarantee of 100% success, but we have tested it for the sellers we know, and basically all passed )

Some sellers are still unfamiliar with cases of Amazon brand abuse. Currently, there are two distinct scenarios for brand abuse. The first is that when the new brand is ready to file, it is prompted that the account may involve abuse and refuses to file.

The second is that the registered brand was told that the brand was abused, which led to the cancellation of the brand.

Let’s analyze how to address brand abuse in these two different situations.

Encountered after the operation of the record: the account has abusive behavior, and the record is refused, as shown in the following figure

Check the store's performance first, if everything is good, click the appeal link below:

The holder of the registered trademark is the same as the registrant of the Amazon store, choose: Yes, I am the trademark owner, and provide the trademark electronic certificate (R mark) or registration receipt (TM mark) at the same time. The holder of the registered trademark is registered with the Amazon store Inconsistent people, choose: I am not the trademark owner, but I have been authorized by the trademark owner to represent the brand and provide the brand authorization letter simultaneously (Note: the registration information of the authorized party and the Amazon store is the same)

Choice: I contract with a third-party manufacturer that produces most items under this brand, provide product purchase contracts and invoices simultaneously (Note: Do not choose I have my own production setup, this choice requires a production license, license It is not a license for production authorization, it needs to be handled by the relevant department) ***: 1. The content of the purchase contract must reflect the current registered trademark name 2. The invoice amount can be around 1000-2000 yuan

If abuse is prompted during the new filing process, you can follow the steps below to troubleshoot.

1. Check the performance notice of the registered store to see if there are infringements, frauds and other violations that have not been dealt with.

2. Whether other sites registered by the same subject have any violations, all sites need to be sold normally.

3. If the above 2 items are confirmed to be no problem, you can appeal.

The following information is required

1. If you have your own brand, provide the trademark acceptance notice and registration number. If the trademark owner is inconsistent with the Amazon store, a trademark authorization letter is required.

2. Links to the official website of the brand. This filing was mandatory in the early days, but in recent years, the filing process has been simplified and is no longer required. But it's very effective in dealing with abuse.

3. Product pictures and packaging pictures, real pictures that can clearly display the logo are required.

4. Real purchase VAT {MOD}.

It is estimated that many sellers find it difficult for many sellers to accept that the brands that have been registered are told that brand abuse has led to the cancellation of the brand.

This situation is generally due to sellers using Brand Registry's reporting violation tool to complain to other sellers many times. The success rate of complaints is very low, but they are judged as abuse by Amazon. Sellers are also deeply helpless: some sellers infringe your brand and patents. Shouldn't it be the seller's legal right to report and complain to others? How to solve this situation?

It is necessary to sort out the cases of past complaints, and give examples to show that your complaints are in line with your own rights and interests, not malicious complaints. At the same time, it provides trademark certificate, patent certificate, brand official website link, value-added tax MOD and product pictures. If the appeal is not approved, you can wait 90 days before opening the brand, or you can find a way to cancel the brand record and then re-register.