Amazon requires sellers to carefully review the restricted product policy page listed below before listing a product on Amazon. Amazon may restrict sellers from selling certain types of products for a variety of reasons, including compliance, product safety, and working with brands to provide the best experience for customers. Sellers must ensure that products listed comply with all applicable federal, state and local laws.

How to appeal a restricted product violation

An action plan is a description of the problem that caused your product or account to be disabled, the steps to resolve the violation, and the precautions you took to ensure the problem doesn't recur.

A perfect POA must answer the following four questions:

What is a restricted product violation or which products violate which policy? What caused the violation? What responses did you take to address the breach? What proactive steps have you taken to prevent future breaches?

Complete the following steps to create, implement and submit your Action Plan POA.

Step 1: Identify restricted product violations

Identify and describe your violations in an action plan. Include ASINs or specific product types, and policy violations.

Avoid oversimplification

Step 2: Determine the reason for your restricted product violation

Identify and describe the reasons for your violation in an action plan. Be as specific as possible about why the violation occurred.

Step 3: Take Reactive Actions to Address Your Restricted Product Violation

Take the necessary responses to address your violation and describe these steps in an action plan. These steps may include (but are not limited to):

Removal of prohibited lists Updated list's details page to remove prohibited claims Provide information needed to demonstrate compliance Fix technical issues

Step 4: Take proactive steps to prevent future violations of restricted products

Take proactive steps to prevent future breaches and describe these steps in your action plan. These steps may include (but are not limited to):

Educate you and your employees on one or more of Amazon's restricted product policies Modify internal processes or policies to ensure that one or more types of prohibited products are not listed in the future Complete a comprehensive review of your Amazon listings and remove any items that do not comply with applicable laws and Amazon policies. Consult legal experts for advice on laws, regulations, and Amazon policies.

Make sure the steps you take will effectively prevent future restricted product violations and avoid listing proactive steps that won't work. E.g:

““If I am unsure whether a product is permitted, I will contact Selling Partner Support for approval before I list it”.”.

“I will set questionable listings to Inactive (Out of Stock) to avoid getting additional violations”.

I checked the restricted items policy page and think my item was removed in error. what can I do?

If you believe an item was removed in error, you can contact Seller Support with the ASIN number and detailed reason for recovery. Before contacting Seller Support, be sure to follow all instructions in the Restricted Product Notice.

What is Amazon's policy on recalled products?

Listing any product recalled by the manufacturer or any government agency or regulatory agency is prohibited.

How do restricted product violations affect my sales on Amazon?

Violation of restricted products may result in the revocation of your selling privileges.

What is the difference between restricted products and restricted categories?

Restricted categories require you to get approval from Amazon before listing a product as a closed category. Sellers must be approved to sell in categories like jewelry and themes to ensure their items are legally and safely sold to the public.

Restricted products are products that cannot be sold on Amazon at all unless certain conditions are met. Restricted products are listed in restricted categories.