【List of today's news】
1. Amazon publishes a letter to Chinese sellers;
2. Amazon Europe will update a series of policies;
3. AliExpress adjusts the access standards for early loan products;
4. Shopee updates the rules for cleaning up inactive products;
5. Lazada adjusts the time limit for order fulfillment in areas affected by the epidemic.
Amazon publishes a letter to Chinese sellers
Amazon recently issued an announcement saying that with the spread of the epidemic, which has seriously affected many provinces in China, Amazon is taking comprehensive measures to reduce the default caused by the epidemic and the impact on the health of sellers’ accounts, thereby reducing the impact on Chinese sellers’ performance indicators. any negative effects. If sellers are concerned about adversely affecting late shipment rates, cancellation rates, or order defect rate metrics, sellers can appeal any policy violations that you believe are beyond your control, and provide relevant information in the appeal so Amazon understands COVID-19 related issues There is a link between the impact and the violations appealed by the seller. If Chinese sellers find themselves unable to keep up with the volume of orders, Amazon recommends that you temporarily change the listing status to "inactive" in the holiday settings, and then restore the "active" status when you are able to fulfill the order.
Amazon launches new brand referral bonus program
Amazon US released an announcement introducing a new "Brand Referral Bonus Program" for brand sellers, which provides additional bonus incentives for sellers while helping sellers sell. Brand sellers who drive traffic from outside of Amazon to sellers’ listings can receive an average of 10% of the sales generated by promoted product sales as a bonus. If a buyer continues to purchase any branded product from the branded seller within two weeks, the branded seller can earn an additional 10% of the sales generated as an additional bonus. Bonuses are offered in the form of referral fee credits. Branded sellers can visit the Brand Referral Bonus to learn more or sign up for the program.
Amazon Europe will update a series of policies
Amazon Europe recently issued an announcement saying that starting March 31 , a series of policies will be updated, including the sales policy and seller code of conduct, mediation policy, Amazon Renewed program terms and Lab Central . Sellers may visit "Program Policy Changes" for more details on relevant policy changes. If you have any questions, please contact Selling Partner Support.
eBay Australia launches auto-consent return feature
eBay Australia recently announced that from March 15 , 2022 , when a buyer initiates a return, the platform will automatically agree to the refund if it conforms to the seller's return rules or the terms of eBay 's Money Back Guarantee (eMBG) policy. Application, sellers no longer need to deal with it separately, but also allows buyers to easily return. It is important to note that not all return requests will be automatically accepted. When a buyer initiates a return, the platform will prioritize the seller's return rules before following eBay 's return policy.
AliExpress adjusts the access standards for early loan products
AliExpress recently issued a document stating that in order to further protect the rights and interests of consumers on the platform, and to encourage sellers to be more motivated and willing to invest in platform operations to achieve revenue growth, AliExpress will make adjustments to early loan products. It is reported that from 0:00 on March 27 , 2022 , the " service capability assessment standard " will be included in the advance loan access system. For seller stores that do not meet the " service capability assessment standard " , advance loan products will no longer be allowed. Therefore, the advance loan products and services cannot be used. The scope of this assessment is for cross-border sellers; the 27th of each month is the assessment cycle; the execution time is within 5 working days after the end of the assessment, and according to the " service ability assessment standards " , the sellers who do not meet the standards will be approved.
Shopee updates inactive product cleanup rules
Shopee has recently updated the rules for clearing inactive products and added sellers who use China Seller Center. If the store's products have not been placed, but the corresponding global products have been placed in the stores of other sites, the store's products will be temporarily exempted. .
Shopee Malaysia Station Updates Shipping Policy
Recently, Shopee Malaysia has updated the shipping policy. The notice shows that, in order to improve the shopping experience of buyers, Shopee Malaysia plans to check the situation in the past 7 days to tighten the penalty points for the late delivery rate from March 28 , 2022 . This penalty point policy will be implemented from March 28 , 2022. Check the store performance from March 21 to March 27 . Sellers please prepare in advance!
Lazada adjusts the time limit for order fulfillment in areas affected by the epidemic
Recently, Lazada issued a notice saying that due to the impact of the current epidemic, according to the epidemic prevention requirements of some cities, the performance of some orders in the corresponding regions will be affected. Order fulfillment will be adjusted. If there is any further adjustment, the platform will notify the seller as soon as possible. Please pay attention to protection during the epidemic, Lazada will overcome the difficulties with you! If the seller has any questions, please contact the PSC customer service of the platform, and Lazada will try to help the seller as soon as possible.
Lazada's logistics at multiple sites are affected by the epidemic
Recently, Lazada issued an announcement saying that due to the impact of the cross-border border epidemic prevention policy, some orders fulfilled through the Guangxi Dongxing, Pingxiang and Hong Kong ports of China were affected. Lazada explained the performance of the affected orders. For orders already generated in Vietnam and Thailand, Lazada is actively accelerating the time limit for customs clearance. In addition, the platform has notified consumers of the delay in the aging of this part of the package. For future orders, Lazada has extended the estimated delivery time on the consumer product page. Parcels to Indonesia, Malaysia, the Philippines, Singapore and Thailand (by air) have been shipped through Hong Kong, China, and the delivery time is expected to be delayed by 1-2 weeks. In case of consumer inquiries, please explain patiently, Lazada will deliver the package safely as soon as possible.
Dunhuang.com goes offline for US shipping small package (general + electricity + special) -6LS line
Recently, Dunhuang.com issued a notice on the offline of the US shipping small package (general + electricity + special) -6LS line. The notice shows that due to the upgrade and adjustment of channels, the US shipping small package (general + electricity + special) -6LS line has closed the order entry at 15:00 on March 17 , 2022 , and will no longer accept new orders. For in-transit packages that have been ordered before, the warehouse will send them out normally after receiving them. Subsequent channels will be notified as soon as possible.
Nansha Gangnan Station's first sea-rail combined transport bill of lading container goes to sea
Recently, as the ship "Oriental Katini" loaded with Ganzhou furniture containers slowly left the port from Nansha port area and sailed to Penang, Malaysia, the export sea-rail intermodal freight transported by Guangzhou Port via Nansha Port Railway South Station was successfully shipped. , marking the smooth opening of the new export route of "Ganzhou – Nansha – Southeast Asia " sea-rail combined transport, opening up a two-way import and export channel connecting Ganzhou and other inland areas.
Cainiao opened the Korean distribution center and Kaban line for the first time
According to reports, on March 17 , Cainiao officially launched the distribution center and Kaban line in South Korea to help cross-border parcels be efficiently and safely delivered to South Korean consumers. It is reported that this is Cainiao's first distribution center and first Kaban line in South Korea. According to the report, the Korean distribution center opened by Cainiao this time is only an hour's drive from Seoul, South Korea. The warehouse is equipped with intelligent logistics equipment such as automatic assembly lines and small distribution equipment. After the distribution center goes online, the operational efficiency and cost control of cross-border packages are further optimized. Compared with the past, it is estimated that the overall delivery time of cross-border packages will be saved by more than 12 hours, and the terminal operating cost will be reduced by more than 10% .
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