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01/29/2023
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01/29/2023Whitening and Brightening Products
If you list products on Amazon, you must comply with all federal, state, and local laws and Amazon policies (including this policy) that apply to those products and listings. Consult Hangong: 18835682048
Whitening and brightening products covered by this policy
Whitening and lightening products work by reducing melanin in the skin. Examples of these products include bleaching creams, bleaches, skin lightening products, and brightening creams.
Be aware that some whitening and brightening products have been found to contain mercury. Exposure to mercury can have serious health consequences. Amazon prohibits the sale of all skin care products that contain mercury or its equivalents, including but not limited to mercury, mercuric ammonium chloride, mercuric oxide, mercury salts, mercuric chloride, Mercurio, calomel, cinnabar, red powder, or mercury.
Our Policy Regarding Whitening and Brightening Products
Mercury-containing skincare products are prohibited from being sold on Amazon.com. According to Amazon, all whitening and brightening products should be tested and meet the following specific regulations or standards:
| commodity | Regulatory/Standard Requirements |
|---|---|
| Whitening and Brightening Products | All of the following: 21 CFR Part 700.13 (Cosmetic Testing – Mercury); and 21 CFR Part 710 (Voluntary Registration of Cosmetic Establishments); and 21 CFR Part 720 ( Voluntary Declaration of Cosmetic Ingredients and Cosmetic Raw Material Composition Declaration) |
required information
We will ask you to provide the following information at any time, so we recommend that you have it handy for submission:
Your business name (if applicable) and seller number Your contact information: email address and phone number List of all whitening and brightening items you have listed in our store Product images and product packaging images (if applicable) for white products must include all sides of the product and product packaging for our review Product images and detail page content must comply with FDA labeling requirements (U.S. Federal Subsection C of Part 201 of Title 21 of the Regulations) and Amazon's policies regarding cosmetics and skin and hair care products. For more information about our policies and related requirements, see Amazon's Policy on Cosmetics and Skin and Hair Care.A technical data sheet or safety data sheet listing each ingredient, concentration, or concentration range A certificate evidencing that the product is currently being manufactured in a facility that meets current Good Manufacturing Practice (cGMP) regulations Documentation of Distributor's Participation in the FDA Voluntary Cosmetic Registration Program (VCRP) – FDA Form 2511 (must match the manufacturer of the product listed on the listing) Copy of Cosmetic Ingredient Statement – FDA Bureau 2512 form Test results from an ISO 17025 accredited laboratory demonstrating mercury levels below 1 ppm
Compliance Services
If you need help obtaining compliance certifications, testing and audits, use our network of service providers.
how to submit information
If you receive a request from us for your compliance documentation, please follow the steps below to submit the required information:
In Seller Central, select the Performance tab, then select Account Health. Under Manage Compliance in the lower right corner, click Product Compliance Requests. To add a compliance or appeal for a single product, click [Add/Appeal Compliance]. To add compliance or appeals for multiple products, select the products to the left of the product, then click Take Action on Selected Products at the top of the product requirements form to choose how to submit your documents and information. Provide compliance documents and information in the [Provide Documents] section, or provide appeal information and documents in the [Appeal Request] section. Click [Submit for Approval] to send your submission for review by Amazon.
