


There are generally three ways to unblock Amazon stores
First, appeal
Second, arbitration
Third, litigation
Fourth, is the most simple and rude, and finally
When the Amazon account is suspended, sales rights, and funds are frozen, what method should we use to deal with it?
Generally speaking, there are three types: appeal, arbitration and litigation .
Because the problems to be dealt with are different, and the time and money spent are also different, so we need to know that when facing different problems, we must choose different ways of unblocking.
Today we will analyze how to choose the unblocking method when the account is blocked.
The first is a complaint , which is the first choice for Amazon sellers to face the issue of account suspension.
What are the advantages of appealing?
1. Fast, although there are differences in different violations, they can generally be resolved within a few hours to a few days, and the time spent in arbitration and litigation is measured in months.
2. Cheap, compared to litigation and arbitration, the cost of appealing an account is actually very low, generally around a few thousand, and there are not many cases of over ten thousand, and the current domestic appeal services are basically unsuccessful and do not charge , it can be regarded as isolating the risk of spending money and doing nothing. What issues can a grievance resolve? In theory, problems other than lawsuits can be resolved through appeals, but this is not the case in reality, such as counterfeiting, fraud, association, re-manipulation of evaluations, etc., are difficult to resolve through appeals. In order to maintain the good ecological environment of the platform and the interests of buyers, Amazon has set an untouchable bottom line.
The second arbitration , the common way to arbitrate Amazon's unblocking.
When Amazon refuses to restore the account or freeze all funds, we need arbitration. Arbitration is because the two parties cannot reach an agreement on the dispute, and it is too time-consuming to go to court, so both parties voluntarily find a recognized third party to adjudicate. In the United States, this third party is generally referred to as the American Arbitration Association.
What are the advantages of arbitration?
1. Refuse unreasonable punishment. Amazon's attitude towards sellers is strict and tough. He can close the account and freeze the balance on the premise that he suspects that the seller is engaged in illegal behavior. Even if he does not have sufficient evidence, what is even more unreasonable is that he may not even give a specific reason, but just tell you an ambiguous reason, which is not weak. Arbitration is an effective way to reject unreasonable punishment.
2. The cost is controllable. Compared with litigation, the cost of Amazon arbitration is actually not high. The basic costs mainly include the arbitration acceptance fee and the arbitrator's fee. Because the arbitration can be conducted by telephone or online, there will be no travel expenses for the arbitrator. Arbitration does not necessarily require professional lawyers, so high lawyer fees are not necessary. Yes, but lawyers are more familiar with the operation process. We can entrust lawyers to help organize and prepare the materials required for arbitration. If a lawyer participates in the presentation, the odds of winning will be higher.
The disadvantage of arbitration is also quite obvious, that is, the arbitration may not be successful. If it is unsuccessful, the fees spent in the early stage cannot be refunded.
In general, when the price of the payment in the account is very high and Amazon's punishment is unreasonable or the punishment is too severe, we can consider arbitration, such as the loss of FBA goods or forced removal for no reason. The account is suspected of selling fakes, but there is no actual sales order.The account is suspected of fraud but there is no actual fraud, the account is suspected of association, etc.
Third, litigation , litigation is to take legal channels, and both parties need to rely on court judgments to resolve disputes. However, the legal proceedings faced by Amazon sellers are often not that complicated, and in most cases, the problem can be solved by relying on (out-of-court settlements). It must be reminded that if there is any hope of encountering a court lawsuit initiated by GBC, KJP, SMG or the rights holder, you must pay attention to it. The consequence of ignoring it is that you will lose the lawsuit by default after 21 days, and the account balance will be used to pay the litigant's claim. , if the balance is insufficient to pay, then all subsequent credits to the account will continue to be paid until the claim is met. Therefore, when receiving a temporary restraining order from the federal court, especially when the value of the account payment is relatively large, there must be positive factors.
How can an out-of-court settlement be facilitated during the litigation process? Out-of-court reconciliation is a process of negotiation and agreement. Whether a reconciliation can be reached and the compensation standard for reconciliation are closely related to the interests of the seller. It is recommended to entrust a professional law firm to let them communicate and negotiate with the right party. Paying a lawyer's fees is definitely better than contacting yourself. Responding to the lawsuit is that Amazon sellers have to take measures to recover their losses in the face of legal proceedings. There is no way, and the amount of the settlement cannot be predicted. Even if a settlement is reached, it must be compensated. The proportion of compensation depends on the negotiating ability and also depends on The will of the right holder is also unpredictable. At the same time, the lawsuit also has to pay a certain amount of attorney fees, which is also a large expenditure. So to sum up, if Amazon sellers encounter account problems, the first choice is to appeal. If the appeal cannot be resolved and the loss is huge, you can consider feedback through arbitration. When encountering lawsuits from rogue law firms or rights, measures should be taken to minimize losses as much as possible.
Fourth, seek help from professional institutions. When your appeal is unsuccessful, it is troublesome and expensive to go to litigation and arbitration. At this time, you can find more professional help, which is also a very practical method. Most Amazon sellers will do this . For example , Seadaka 's solution to Amazon's e-commerce platform account disputes launched by the big coffee platform, providing e-commerce customers with solutions such as account unfreezing, product list recovery, account fund recovery, etc. Seadaka's excellent expert team can provide according to the actual situation of customers. A complete set of customized solutions to appeal, arbitrate and litigate the Amazon platform on behalf of customers, and provide customers with suggestions on account protection, product list protection, fund protection and other aspects after the problem is resolved to reduce risks in this regard.
