01 Are products with lithium batteries no longer available for sale?

A seller broke the news that three products with 18650 lithium batteries suddenly turned into dogs on the front page. The following is the content of Amazon's takedown letter:

Amazon emphasized twice in the email: sellers are selling products that are restricted on Amazon’s website. In other words, the seller is selling prohibited goods.

However, the seller said that these removed listings did not encounter safety complaints, so he appealed and submitted the latest UN38.3 and MSDS reports in 2022, product six-sided map, FCC certification, and English version instructions. However, Amazon rejected the seller's complaint, and Amazon said in its reply: Because of lithium batteries, Amazon is implementing restrictions on the listing of lithium-ion batteries, and does not accept sales applications for this type of product.

02 Solutions

At present, most of the products in the "18650 battery storm" are products from Amazon Canada, and some sellers in the United States have problems with links being removed from the shelves. In addition, according to a seller, the long flashlight category is the hardest hit area, and more than 50% of the flashlight products have been removed from the shelves.

So how should sellers appeal once they are recruited? The seller mentioned above was rejected by Amazon despite various reports and certifications. In this regard, some sellers analyzed: Amazon logistics dangerous goods audit, lithium battery UN38.3 file upload, product safety audit, these are 3 independent procedures, all the information can be rescued.

Just when everyone was at a loss, there was good news from a seller: the link was rescued! The following is the successful solution of the Canadian station shared by an enthusiastic seller:

1. Delete all 18650, mAh, lithium batteries and other related keywords in the link

2. If there is a battery model such as 18650 mentioned in the picture, remove the picture or replace it with another

3. Complaint information:

(1) English manual

(2) Six-sided drawing of the product (PDF)

(3) UL1642+UL2054 or UL1642+UL2056

(4) DOC Declaration of Conformity

(5) UN38.3 report and MSDS report

Luxshare Testing Group's battery laboratory reminds sellers who have not been recruited to check themselves quickly. If your listing copy contains words such as "18650 battery model", it is likely to trigger the review. It is recommended to change the copy to rechargeable batteries. , delete the battery detail picture in the set.

03 The origin of the Amazon 18650 battery storm

I believe that many sellers are very puzzled. Just at the beginning of the year, Amazon has removed lithium battery products on a large scale. What is the intention? It would be absurd to directly ban the sale of all products containing cylindrical lithium batteries in the future!

After reviewing the relevant sales policies of Amazon Canada and the United States, the details are as follows:

In the "Example of Prohibited Items" , both the US and Canada sites include the following information: Cylindrical lithium-ion batteries (models: 14500, 16340, 18650, 20700, 21700, and 26650), and all item (even if the battery is not built into the item).

The protagonist of this incident "18650 battery" belongs to the category of prohibited sales. The last update dates of the policies of the Canadian station and the US station are: September 11, 2020 and August 13, 2021, which means that the “18650 battery storm” is not the cause of Amazon’s new policy.

According to relevant information inquiries, Amazon has removed a large number of products with batteries, which may be related to a case last year. In August last year, Amazon faced a class-action lawsuit in Washington over the sale of 18650 lithium-ion batteries on its platform.

If you have any other questions, please contact us!