Amazon, AliExpress, Meikeduo, Temu and other cross-border platforms to evaluate self-supporting account sellers must share five operating skills
01/29/2023
How to realize self-support account evaluation on Amazon, AliExpress, shopee, lazada, ebay and other platforms
01/29/2023one. What does "order pending" mean?
According to Amazon's official explanation, an order in the "waiting" state may indicate a problem with the buyer's payment method or convenience store payment method. In some cases, Amazon's payment and order detail verification process may extend order processing time to 21 days.
That is to say, the [Waiting] of the general yellow mark means that the buyer has placed an order but has not yet completed the payment, so it is in the state of waiting for the buyer to pay. After the buyer pays, the product will be prepared and delivered normally. This [Waiting] status has a time limit. If the buyer has not paid within 21 days, Amazon will cancel the order, and the seller's account will not be affected.
2. So what is the reason for this situation?
1. Bank problems: Generally speaking, the possibility of bank problems is higher, that is, there is a problem in the payment process of the buyer. Amazon has not obtained the authorization of the merchant to use the credit card for payment, and the payment failure causes the order to be waited.
2. Logistics problem: If the order is waiting due to a logistics problem, it is very likely that the buyer purchased the FBA product in a different store, but some FBA products in the entire order are out of stock, which will lead to If FBA ships in separate orders, the order will also display "waiting" at this time.
3. Buyer’s problem: For buyers, if the purchased product does not meet the FBA delivery terms, the Amazon platform will also process the order as a "waiting order", and wait for the buyer to complete the purchase and reach the FBA delivery conditions, and the products are in stock, the order can be shipped normally.
If our Amazon order appears to be in the waiting situation, then the merchant does not deliver the goods first, even if the buyer contacts you and urges you to deliver the goods, do not deliver the goods, and everything is subject to the payment of the goods.
(The content of this article is organized based on online data. For the purpose of conveying more information, it does not mean that QuanExpress agrees with its views and positions)
