Amazon's storage capacity was cut again, sellers complained, and hot items could not be shipped, which completely missed this peak season. Recently, the frequency of Amazon's storage capacity changes has increased. While the seller's storage capacity is limited, Amazon has taken advantage of the trend to promote its overseas warehouses. The seller bluntly said: "This is to force us to use AWD!"
While Amazon has repeatedly changed its storage capacity, FBA rules have also changed, which puts forward new requirements for the accuracy of logistics providers' delivery of warehouses. Only with an accuracy greater than 70% can they be eligible to deliver goods to Amazon warehouses. , Many courier operations of logistics companies who send goods from far away from warehouses near them have been picked up.
Amazon's storage capacity has been cut again! Seller: Tell everyone to clear the warehouse and leave?
Yesterday, Amazon’s storage capacity was updated again, and most sellers’ storage capacity was severely cut.
Some sellers said that the deliverable quantity of the two stores was cut down to less than 2 months of sales; another seller questioned: " While selling goods, the storage capacity has been reduced. Amazon will sell as much as you want. Do you want everyone to clear out and leave? "
Similar feedback from more sellers poured in like a tide, and everyone was deeply disturbed by the platform's repeated operation of reducing storage capacity. When sellers complained about Amazon's storage capacity policy, a colleague said bluntly: It's really poisonous, and I can't complain anymore, so I can only raise the price to vent my anger.
Amazon's inventory adjustment is linked to IPI scores. Generally speaking, if the IPI score reaches the standard, the chance of the storage capacity being cut is small, and even if it is cut, the impact will be limited. However, in this change, some sellers found that the IPI score was more than 600, and the storage capacity has been reduced, and they can only watch one after another link out of stock.
An old seller said that stores with an IPI score of less than 400 have been continuously cut by Amazon since September. In just a few months, the store with the biggest change in storage capacity was cut from more than 90,000 to only 20,000. Stores with an IPI score above 400 have a relatively stable inventory and always have a quantity that can be shipped, but the amount that can be shipped is pitifully small.
In response to Amazon’s adjustment of storage capacity , a seller seemed very helpless: “ Amazon cuts storage capacity every week, and all products are facing out of stock and being cut . Sellers were not spared either, and storage capacity was also cut.
After the storage capacity was cut, sellers are looking for ways to expand the capacity. Experienced people share that they can send emails to apply for expansion. Add some sales data in the reason for the application, and I have increased the storage capacity by more than 1,000. There are also sellers who have passed the transparent plan and can apply to the investment manager for storage capacity.
Recently, Amazon’s storage capacity has been adjusted frequently, and every time there is a change, sellers must complain again and again. In terms of delivery, sellers are caught in uncontrollable anxiety at any time.
Amid concerns over inventory capacity, some sellers' peak-season sales rhythms have been disrupted. Some sellers said that they panickedly raised prices in December because they were worried about insufficient inventory, and this factor must be considered in preparing for the peak season next year. Amazon has changed its storage capacity during peak seasons for two consecutive years, and it will become the norm in the future.
According to the situation in previous years, Amazon's storage capacity will usher in an increase after Christmas, but this year's situation seems to be unusual. Amazon has been adjusting its storage capacity in mid-December. Industry insiders analyzed that the purpose of the platform is to allow sellers to control the inventory turnover rate and promote their own overseas warehouse AWD.
Experienced sellers remind their peers that after December 15th, they must pay attention to the turnover rate of Amazon's inventory! After all, this will directly affect the seller's IPI in the first quarter of 2023. If the IPI score is enough, AWD can be used if the limited inventory is not enough; if the IPI score is not enough, it will be troublesome, and even overseas warehouses and AWD may not be used.
While Amazon has repeatedly changed its storage capacity, during the peak season, there are not a few sellers whose goods are delayed in being put on the shelves. Behind this may be the logistics provider's distant warehouse and near delivery.
Another logistics expense?The seller starts a claim
In the past two days, some sellers have noticed that Amazon ’s background has been revised, and the receiving information of FBA shipments has changed from “registered” to “registered + warehouse name”. The address is not consistent with the warehouse address . For example, the seller's delivery address is SMF7, but the registered warehouse is XLX2.
This is the case of the recent popular far warehouse near delivery. In order to save transportation costs, the logistics provider will deliver the goods from the distant warehouse to the nearest warehouse . It was mixed in and sent to the FBA warehouse, but this is not the seller's original destination warehouse.
But more often, the goods that the seller wants to send to warehouses such as SCK1 and GYR3 are sent to warehouses near the dock such as ONT8. "First of all, ONT8, LAX9, and LGB8 are large warehouses. Secondly, whether it is Matson or COSCO, they rely on the Los Angeles port, so many freight forwarders have overseas warehouses near Los Angeles. When delivering, it is easy to mix them. Choose these warehouses." Shenzhen freight forwarder Li Hang analyzed.
After Amazon's background update, this problem quickly attracted attention. After investigation, a seller found that several of his shipments were sent to large warehouses such as ONT8 and LGB8, which were inconsistent with the original addresses of the shipments. In the past, when the shelves were slow, it was always mentioned that "explosion in peak season" did not work.
"Some of our shipments have been sent from distant warehouses to near ones. The solution is to find a freight forwarder to claim compensation. Which batches are actually delivered to which warehouse, and I will settle the freight according to the quotation at that warehouse at that time. The extra freight I paid will be refunded to me. .” A Guangdong seller said.However, the freight forwarder refused to refund the fee, thinking that it was a problem with the local agent, and the seller did not buy it, and planned to deduct it from the bill in the future
In addition to being slow to put on the shelves, delivery from far and near warehouses may also cause performance problems with warehouse exchange fees. A seller said that the shipment was originally going to be sent to the IND9 warehouse in the east of the United States, but the freight forwarder sent it to ONT8 in the west of the United States in order to save costs. He was worried that Amazon would charge a forwarding fee for this, and even incur a performance penalty for account storage.
Some sellers consulted customer service about this, and the other party said that this situation would affect the storage performance, and the seller may be revoked the delivery authority, but Amazon generally does not charge an operation fee for this. This reply can be used as a reference.
Before this publicity, far warehouse near delivery has a long history. Chen Feng, a freight forwarder in Shenzhen, told yien.com that three or four years ago, there were long-distance delivery and near-distance delivery. This situation became more and more rampant last year. These companies that do tail-end delivery are mainly in Shenzhen. They have also found themselves many times to discuss cooperation, and Provide a plan for long-distance delivery and short-term delivery.
"Since last year, logistics has become more and more complicated, and more and more people are doing it. It used to be profitable, which was okay, but the market price is getting lower and lower, and various speculative operations have increased. For example, the It is the same routine to put together the whole cabinet directly, and your freight forwarder can't receive so much goods at all." Chen Feng said. As a result, operations such as far and near delivery, mixed delivery, and arbitrage have increased.
Haipai escorts the whole journey, and there is basically no problem of far warehouse and near delivery. This kind of problem occurs with Kapai. Among the sellers, small and medium-sized sellers mainly use Shanghai Pai, which pays attention to safety; Pai can save 2 yuan in cost compared with Shanghai Pai.
Regarding the inconsistency between the registration warehouse and the seller’s distribution warehouse displayed in the background, some people believe that Amazon’s internal warehouse shift or system error, Li Hang believes that this possibility exists, but the possibility is small.
How to distinguish between remote warehouse delivery and Amazon internal warehouse transfer?
The far warehouse is delivered to the near warehouse, which means that the shipment first arrives at other warehouses and then transfers to the seller's destination warehouse; in contrast, the internal partition means that when Amazon's warehouse is liquidated, the shipment first arrives at the destination warehouse and then transfers to other warehouses. By looking at the specific warehouse information in the "registered" location, the seller can basically determine whether the shipment was sent to the wrong place intentionally, or whether it was transferred internally by Amazon.
As for the Amazon system error, Li Hang said that if you make an appointment before delivery, the storage appointment record will show the warehouse information. Secondly, the POD receipt when unloading the goods will also show the delivery time, delivery number, etc., and there will be handwritten information by Amazon people. The probability of Amazon system error is small.
At present, sellers generally begin to check whether there are any mistakes in the previous delivery, and companies with more such operations will also face a wave of rights protection.
Chen Feng said: "Cross-border logistics will be reshuffled, and some people may go bankrupt. Logistics companies, like sellers, are developing rapidly. In fact, they have very little liquidity. If their customers come to claim and their cash flow is stuck, then they will go bankrupt." There will be problems. Like those who fight price wars, shipping for two or eight or three yuan, this is the routine, and they may have lost money in the first place, and then slowly ran away.”
For these companies, they have to survive the current maintenance period before they can talk about future development. After the profit margin of distant warehouse and near delivery disappears, the price of Meixiang Kapai may rise slightly, and the phenomenon of low-price shopping will also decrease.
As one seller said, return to the essence, what kind of price corresponds to what kind of service. Blindly want to reduce the cost from the unit price, without considering cost reduction and efficiency improvement from the whole supply chain, it is inevitable to fall into a pit.