Amazon has always held a "zero tolerance" attitude towards infringement incidents , so Amazon sellers often receive notifications from Amazon because of such infringement issues, which is not surprising. We often hear sellers say that their store has inexplicably received a notice of infringement complaint. Faced with this notice, the seller himself is at a loss. Today, this article will help you analyze some solutions to such incidents.
First, we need to determine which type of infringement the product belongs to. The type of infringement can be trademark infringement, image infringement or copyright infringement. Then we can distinguish these types of infringement according to the emails sent by Amazon. Under normal circumstances, the patent number with "Patent Number" at the end of the email can be judged as patent infringement, but whether it is a utility model patent, an invention use patent or a design patent requires the seller's friend to go to the relevant website for further inspection.
If the "Trademark Number" trademark number is included in the infringement notification email sent by Amazon , then we can determine that it is a trademark infringement. At this time, we also go to the Trademark and Patent Office and other websites to conduct trademark searches to find the detailed information of the suspected infringing trademark.
The last common type of infringement is copyright infringement, which can be divided into image infringement, copywriting infringement, and image infringement. As for how to determine whether the image is infringing, you only need to search the ASIN code of the product in the list of unsellable products. If the image in the product status bar has been deleted and the product is still editable, it proves that the image is infringing .
When the seller receives the notification email with the word "Listing Content" appearing many times, and the specific content and similarity of the infringing copy are marked in detail at the end of the text, it can be determined that the copy is infringing.
When the image infringement and copywriting infringement are excluded, the word "Copyright Infringement" appears in the email notified by Amazon , which means that the product is an image infringement. After we determine the type of product infringement, we can deal with the infringement problem according to Amazon's determination of product infringement .
If the product is off the shelf, the seller can refer to the following methods:
1. When it is determined that the product itself is not infringing, the seller only needs to modify the picture, copywriting and brand name and submit an effective action plan.
2. When the product is an infringing product, the seller needs to provide valid information to prove that the seller is qualified to sell the product, otherwise Amazon will not restore the product no matter how you complain.
If there is a situation where the product is taken off the shelf and the account is blocked , no matter it is any infringement issue, you can file a complaint. At this time, you need to provide relevant information and submit a valid action plan POA (Play Of Action).
The last question is how does the seller write this action plan, and the general content is what is the reason for this product infringement? What is the current progress and what is my next plan? Secondly, on the issue of language and attitude, there should be no complaints about third parties in the action plan, and it is best not to show information that is not related to the account review process or Amazon.
The above are some of the problems we have sorted out about account infringement solutions. If there are other situations or problems to be solved, you can also leave a message in the comment area ~