Although the Amazon platform is a cross-border e-commerce platform, it is relatively perfect in the after-sales service. If there is any problem, you can apply for a refund without reason. Without further ado, let’s learn about Amazon without reason. return policy!
For no reason to return, I believe it is the most troublesome problem for sellers. Buyers have no reason to return, and sellers have no choice. But at this time, sellers should not give up, but they should communicate with sellers patiently and ask the reasons for buyers to return. , In this way, you can learn more about the product. Second, you can try to persuade buyers not to return them. After all, many returns are not good for sellers. , and it is very likely that the goods are directly detained at customs. Therefore, sellers communicate with buyers when they encounter returns.
Food, beauty, personal care, blood glucose meters, blood glucose test strips, and alcohol products ordered from Amazon.com, due to the special nature of such products, in order to ensure safety, please be sure to carefully check the products and Shelf life, if it does not meet your reservation requirements or find that the package is damaged, or the shelf life problem such as the product has expired or is less than 2 months away from the expiration date, etc., please point it out to the delivery staff on the spot and reject the entire package. Such goods, once signed, will not be accepted for return.
If there are quality problems announced by the national food quality supervision and inspection agency, Amazon provides returns.
The following products ordered from Amazon must be carefully inspected when you receive them. If they do not meet your reservation requirements or find surface quality problems, please point out to the delivery staff on the spot and reject the entire package. Such products, once signed, within 7 days, the product maintains the original quality and function at the time of sale, and the product itself, accessories, and trademark signs are complete, and can be returned for no reason. Within 30 days, the return application due to quality reasons will be accepted.
According to the classification of the goods, the products that are officially returned for no reason within 7 days are as follows:
1. Books, video, music
2. Mobile phone accessories; computer accessories
3. Personal health care (medical equipment products), pet products
4. Shoes, apparel and bags
5. Sports, outdoor and leisure
6. Kitchen appliances, major appliances and flat-screen TVs
7. Digital audio and video accessories, photography and video accessories
8. Small household appliances, automotive supplies
9. Toys for mothers and babies; office supplies
10. Home furnishing and home decoration, kitchen utensils
11. Musical instruments; watches, jewelry
11. Kindle series e-book readers, Fire tablets
12. Photography and video products (non-accessories), digital audio-visual products (non-accessories)
13. Software and games; within 7 days (the product has not been opened)
14. Mobile phones and communications (not accessories); computers (not accessories)
Not all products on the Amazon platform can be returned within seven days without any reason. The products in the bonded warehouse cannot be exchanged. If you need to exchange, you need to apply for a return and place a new order to buy.
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