The Amazon European store has been blocked for store association, what should I do if the appeal template is closed across the site?
For everyone to analyze what is association, association means that Amazon obtains seller-related information through technical means, and determines whether multiple accounts belong to the same seller by matching associated factors.
Although everyone knows the consequences of the association, it must be emphasized here:
1 The same site, related and cross-product, will generally be forced to remove all listings of the new account.
2 On the same site, several accounts are associated, the accounts perform well, and the categories sold are different, it is possible that all of them will survive!
3 Any site, associated with an account that has been closed, must be closed, and the closing time is uncertain.
It is best to prepare all the Amazon account information that you may have problems with, and the information related to each account, so as to prove that the account is a normal and legal account. Send the first appeal email to Amazon, and provide the proof data of your account to the Amazon platform. The proof data of each account provided cannot be the same, otherwise Amazon will determine that you are associated with multiple accounts based on the same data.
After sending the first email, start detecting all the accounts you might have identified as being account-linked, and analyze the linking factors (as described above).
So as not to continue to jump into the pit in the future. The Amazon platform will send a second email after receiving your appeal email. Maybe the account has been reviewed and can be unblocked, and further requirements may be required. Generally, some account or store rectification requirements are provided here. Sellers need to press Request an adjustment and send a second appeal email.
Finally, share an associated appeal template for reference only!
This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.
We checked all of our data of Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.
Because I have to go on business trips regularly,
Amazon has 24 hours to reply to the information of client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we can't check the IP that how it use before, can you understand?
Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry for this, we will not use this ip operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.
We have provided you with all the information of our company to prove that we are the first time to register an Amazon account Europe , please check our information carefully.
But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account?
I look forward to your reply, thank you deeply!
For such related complaints, the main points are as follows:
The first part: Emphasize that you only have one seller account, the account behavior is good, and there are no violations. You can also give some examples of high-quality sellers, such as your products are very popular, sales are good, and there are many five-star reviews.
Part 2: Try to propose a re-examination or tell what account was linked to the account that led to the ban.
Part 3: Finally, make sure that you will strictly follow Amazon's rules to provide better service and products to your customers.
It should be noted that if the seller's account is associated with the offending account, the probability of successful appeal is generally very low. If the seller account is linked to the buyer's account, there is a high probability that the appeal will be successful.
There is still a window period for the European market. Basically, the problems of European stores are 100% pass rate.