On March 13, the whole city of Shenzhen "pressed the pause button" and entered a "slow life". Most of the topics focused on "when will the epidemic end, can't go to work, how to make money, ports are closed, how to ship goods, factories stop production, inventory Insufficient, what should I do… "
Few people pay attention to the latest news of Amazon. Therefore, the editor summarizes the latest news of Amazon. Cross-border people who have been unblocked should take a look~
01. A letter from Amazon to Chinese sellers during the epidemic
On March 16, local time, Amazon issued a special announcement for Chinese sellers who were still working hard during the epidemic. While expressing condolences, it also brought some "favorable policies" to Chinese sellers who were deeply affected by the epidemic. , which can be roughly divided into the following two points:
① If the seller is worried that the epidemic will affect the store's delayed shipment rate, cancellation rate or order defect rate and other indicators, they can submit relevant information to Amazon and file an appeal;
② If the seller's delivery speed cannot keep up with the order volume, it is recommended that the seller set the account status to "vacation mode", and then restore the account activity status when the order can be fulfilled normally.
"The Amazon marketplace is taking comprehensive steps to mitigate any resulting negative impacts on defaults, seller performance metrics, and seller account health," Amazon said.
Image source Amazon announcement
02. Starting from April 15th, the seller's "aging" inventory will be automatically removed
A few days ago, Amazon’s US station issued an announcement saying that in order to welcome the arrival of Prime Day and free up more storage space, starting from April 15, Amazon will periodically remove expired inventory in sellers’ warehouses once a month. Among them, Amazon pointed out that "expired inventory" includes the following two categories:
① Overaged inventory that has been stored in the operation center for more than 365 days and is subject to long-term storage fees;
②No sales records for six months or more in a row, and idle inventory that has been stored in Amazon fulfillment centers for more than 180 days.
Amazon said that sellers can recover the value of the item through liquidation, or by providing a valid return address in the automatic removal of sellable inventory settings, so that Amazon can return the goods to the designated address.
At the same time, Amazon reminds that if the seller does not provide an address, the goods will be donated, recycled or disposed of. Therefore, it is best for sellers to check or modify the return address before April 15 to avoid unnecessary losses.
In the announcement, Amazon specifically emphasized that the system defaults that sellers use the automatic removal of saleable inventory service provided by Amazon. If sellers do not want to continue to use it, they can choose "disable" on the background settings page at any time to stop the service.
Image source Amazon announcement
03. Tomb-sweeping holiday account status change reminder
Four days ago, Amazon issued an announcement stating: "If you are closed during the Ching Ming Festival from April 3, 2022 to April 5, 2022, you must set your account to holiday mode to avoid certain orders that may be closed. affect your performance."
Image source Amazon announcement
How to set "Vacation Mode"?
1. Enter the seller center, click Settings in the upper right corner and select Account Info from the drop-down menu;
2. In the Account Information section, select Listings Status, and click Going on vacation;
3. Set the site you want to suspend sales as Inactive, and click Save to save the settings.
It is worth noting that the settings will take effect within an hour, and you must remember to set the option back to active when you return from the holiday.
04. Beginning on May 9, U.S. Multi-Channel Fulfillment fees will be updated
Amazon Multi-Channel Fulfillment (MCF) is one of the FBA programs. With Multi-Channel Fulfillment, sellers can use their inventory stored in Amazon fulfillment centers to fulfill orders from sales channels other than Amazon.
Image source Amazon announcement
A week ago, Amazon US station announced that due to the continuous increase in service and transportation costs, in order to ensure service quality, Amazon will adjust the multi-channel fulfillment fee (MCF) , and the adjustment steps are as follows:
① On May 9, the MCF delivery fee will be raised;
② On August 1, a surcharge will be charged for orders in Hawaii, Puerto Rico, U.S. Virgin Islands and Alaska.
