Sort out the reasons why the CPC report of children's toys was rejected by Amazon 1. In order to list these toys on Amazon, please apply by submitting the following item. Please update CPSIA Warning Attribute in detail page.
Answer: There is no content in the CPSIA column of the product page editing page, you need to drop down to select the Warning word that suits your product!
2. In order to review your documents related to Product Assurance of Toys, please submit them on Vendor Central using the following steps:
1. In Vendor Central, click the Items menu, and then select Vendor Certificates
2. Click on Missing Compliance Documents;
3. Search for the affected ASIN and then;
4. Click Add to upload the documents
Answer: Do not reply to the content and submit documents in CASE, you need to find and view the sales application in the menu directory bar, then find the rejected ASIN, and resubmit the certificate for review
3. We noticed that the recommended Age Grade of the ASIN is missing on the product(s) detail page.
Please update the product(s) detail page with the recommended Age Grading (the manufacturer_minimum_age attribute) identified on the ASINs third party test report in order to move forward with the approval process.
Answer: The listing background lacks the applicable age description of the product, just update it in the background
4. Please be informed that we can only accept product images. Therefore, kindly take clear photo of the product and product packaging clearly displaying:
* Manufacturer Name
* Manufacturer Address
* Warning label (as applicable)
Answer: In the first product picture required by Amazon, the actual picture of the product needs to clearly reflect the manufacturer's name, manufacturer's address and warning slogan, etc. (I have a general template)
5. Please be informed that we are unable to move forward with the approval process until the following required documentation is provided:
Kindly provide the following outstanding items as per ASTM F963-17:
• 4.25- Battery Operated Toys
If you feel your product is exempt from the above /requirements, please provide a statement from your lab or regulation exempting your product for our review.
Answer: In addition to ASTM /17 and CPSIA, the test standards for electric toys also need to be tested in ASTM Section 4.25 for battery drives and battery parts. If the test report lacks this test, it will not pass the review. (Products with built-in battery, external dry battery, USB power supply, and in-line power supply need to do this test item)
6. The CPC submitted is missing required information. To move forward with the approvals process for your product, please resubmit the document with the following updated information:
· US importer or domestic manufacturer name, mailing address, contact information located in United States
Answer: The US importer information is one of the most error-prone reasons for the current CPC certificate. There are currently six solutions for this article, but it involves personal experience, and you can consult if you need to know.
7. Product description or product identifier enabling us to make an accurate determination that the certificate is issued for the correct product
Answer: It is prompted that the ASIN or product model and product description are missing in the CPC certificate. The reason for this problem is that there is a problem with the CPC template, and the connection with the CPC test report and Listing cannot be established. It can be solved by modifying the correct CPC certificate template.
8. In order to move forward with the approval process, please submit the Children's Product Certificate (CPC) that is issued by the manufacturer, importer, or priVATe labeler based on the guidelines stated in the Consumer Product Safety Commission website.
The CPC that has been previously provided cannot be accepted as it is issued from the testing laboratory.
Answer: As we said above, the essence of CPC is a self-declaration, which is issued by the importer or manufacturer (in practice, in most cases, it is issued by the trader independently), only the test report of CPC is issued by the testing agency. Issued with stamp. Therefore, the CPC certificate stamped by the testing agency cannot be used, and it is very likely to fail the audit with a high probability. This article is easy to solve.
9. Contact information for the individual maintaining records, including name, full mailing address, email address, and telephone number
Answer: Just add the test result maintenance contact information to the CPC certificate, it is very simple.
10. The registration card submitted for your product did not include all of the following:
• Name of the manufacturer or private labeler
• Date of manufacture
• Manufacturer contact information (US address and telephone number, toll-free if available)
• Model name and number
Answer: The registration card is not provided, or the information of the registration card is filled in incorrectly. Commodities that require a registration card are generally durable baby consumer products and have a relatively high level of risk. Such as fences, gate rails, harnesses, walkers, cradles, etc. Filling in the content is more complicated and difficult to explain. Please inquire if necessary.
11. The picture must contain all the following relevant information: safety information and registration card, compliance signs (including tracking labels), product hazard warning answers: this item involves personal experience, please private chat (free consultation) for details. There are many certification agencies, but if you understand Amazon's rules and can make certifications that meet the corresponding requirements, this requires experienced personnel to connect. The most valuable thing is not the certification itself, but enough experience to support Amazon's smooth review.
Summary: When contacting the testing agency for CPC testing, it is necessary to find an experienced salesperson to do the testing, and everything should be tested according to the requirements of the Amazon platform. Otherwise, although the CPC report produced by the certification agency is a real and effective test report, Amazon does not. Admit it, don't understand it with your operational thinking. CPC is a special certification among all certifications. Generally, CPC certificates provided by manufacturers are useless, and most of them need to be handled by traders themselves. "Don't you think it's OK, but let Amazon think it's OK" (Amazon's auditors are not professional, but there is a template comparison, as long as the template is OK, you can pass the audit)
Amazon requires CPC certificate is a product safety audit! Therefore, it is recommended that if you want to be a seller of toy products and maternal and child products, you still need to do a good job of the certificate! In addition, friends who have been rejected and have a long review time do not need to worry. At present, as long as you provide the CPC certificate and report, your product will not be taken off the shelf if there is no reply after the review period, and you can still place your order normally.
The above is a detailed answer about the US CPC children's product certificate. If you need children's product certification from other sites (such as children's toys European EN71 certification, children's toys Japan ST certification)
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