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Huaju Tongchuang: How to change the Amazon dual currency credit card information if it is wrong?

06/11/2022
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Huaju Tongchuang: How to change the Amazon dual currency credit card information if it is wrong?

Amazon will require us to bind a dual-currency credit card when opening a store. Novice sellers must note that this is a mandatory requirement of Amazon. It is best to prepare it before registering the store. When the credit card information is incorrect, the store's authority will also be restricted. Can the credit card be changed during the operation? Amazon's requirement is that the credit card you bind is valid, and to be able to debit normally, as long as this condition is met, that's fine.

Huaju Tongchuang

Amazon: "You can add a new credit card or update your existing credit card information." Seller: "How do I update?"

Any inconsistencies in a seller's credit card information will result in a declined credit card. This may cause payment delays on your account. The specific steps to update the credit card information in the seller account are as follows:

Go to Settings, then tap Account Information. In Payment Information, select Payment Method. Click the credit card you want to replace [Payment Method], then select the marketplace to which you want to assign the new payment method.

Select an option, [Add a new credit card] or select a credit card already in Seller Central. Here, sellers need to pay attention to accurately enter the information to be filled in according to the content displayed on the credit card statement.

Amazon: "In some cases, you may be redirected to a financial institution, and you may not be redirected back to Amazon until you complete the security verification of your credit card."

Seller: "What's the situation?"

Huaju Tongchuang

This means that Amazon is not responsible for information about credit card verification issues, and if there is a problem with the verification process, sellers need to contact the bank to find out why your credit card is showing as invalid. Note: When changing a credit card, you cannot delete a credit card currently in use as a designated payment method in your seller's account, but you can add a new card or select a different card from the list of previously entered credit cards.

However, changing the credit card information may trigger the review. Novice sellers don’t have to worry about this. The control will be much looser, so the probability of triggering is generally small. However, the possibility of the European station being triggered is relatively high, and the store is restricted from selling during the KYC review process, so sellers should be cautious, and it is best not to change credit cards frequently.

Huaju Tongchuang

If it must be replaced, it is best to open a case to consult Amazon customer service before that to see what information needs to be provided to trigger the KYC re-audit. There are also differences in the materials that stores that register personal information and company information need to submit. Preparing the materials in advance can also shorten the KYC review time.

After all, when doing business on Amazon, time is money!

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