1. Find the real reason for the ban
The email sent by the Amazon platform will not tell you which product caused your account to be blocked. It will only prompt you with some relevant information. You still have to find the real reason, but he will guide you in the email. How can you appeal to restore your store's selling rights.
Reasons for removal of the right of sale include:
Account association You have used more than one account ;
Manipulating reviews manipulating product reviews ;
Violating the Selling Policy Against Selling Policies ;
Poor account performance ;
The product lacks relevant certification Lack of specifiedcertification ;
product does not match the picture ;
ASIN violations ;
Sale of prohibited products , etc.
2. Write a complaint letter
When writing a complaint letter, you must correct your attitude, admit your mistakes and deficiencies, and don't have your own resistance, and don't talk about problems related to the closure of the store. The format of the appeal letter is as follows:
( 1 ) Apologizing, admitting fault and showing sincerity;
( 2 ) List and analyze the problems clearly one by one;
( 3 ) clearly propose improvement methods according to the problem sequence;
( 4 ) To strengthen expectations and emphasize the determination to improve;
( 5 ) Express the eagerness to receive a reply.
3. Data and development plan
If you can analyze the reason for the account suspension in the email, then you need to provide some details and accurate data for Amazon to refer to.
In the complaint letter, you should also write your strong expectation for the account to be unblocked, as well as the future development plan of the store. Then ask your English-speaking friends to help you check whether the grammar is accurate and whether the content is written enough.
4. Submit a letter of appeal
After writing, you can write the content you prepared in the email that notified you, and you can submit it, or send it to Amazon's official website with the email address you used for registration, but it is best to do it directly from the email. submit.
You can reply directly after sending the email. Generally, you will receive a reply within two days, so you must pay more attention to the mailbox in the first two days; if you have not received a reply in two days, you can send the email again to ask if you have received it. letter of appeal. Generally, if the situation is not serious, the seller's sales authority will be restored in time after the appeal letter is sent. If you still cannot unblock by appealing, you can contact 17864233206 to have a professional team help you.