Wuhan Star Sets Sail: FBA Return and Replacement of Small Labels Amazon Should Know
When sellers do Amazon, they always come into contact with various labels. These labels are mainly used for identification during delivery and help improve logistics efficiency. Every item that enters the Amazon warehouse has a unique barcode (ASIN or FNSKU). If it is a returned item, since the label has been recorded in the Amazon warehouse, it cannot be put on the shelves immediately. It is necessary to tear off the old barcode and attach a new one. Inventoryed and put on sale, such a relabeled label is called an Amazon return label.
Literally speaking, Amazon FBA return labeling means that once the product is returned, the label must be changed. The occurrence of FBA returns and replacements includes four situations:
Damaged packaging. If the package is damaged during transportation or destroyed by the buyer, it cannot enter the Amazon warehouse and needs to be re-labeled.
Listing review failed. After the seller creates the listing, during the process of sending the goods to the Amazon warehouse and waiting to be put on the shelves, they must receive an email that the goods have been approved before they can be sold. If the verification fails, the seller can review the listing again by changing the label.
Avoid over-age inventory costs. Amazon has been charging overage inventory fees since May 15 this year, which is as high as $/cubic foot. In order to avoid this fee, some sellers choose to remove the inventory and re-stock it after re-branding.
Handle inventory in closed stores. In recent years, Amazon has seen a wave of store closures after a large-scale crackdown on illegal operations such as swiping orders. If the seller's store is closed, it is necessary to return the product and move it out, re-brand it and store it in a safe store for sales to speed up the return of funds.
From the point of view of the reasons for the occurrence of returns and replacements, the occurrence of this situation is uncontrollable. When such problems occur in the business process, the seller must first find out the reasons for the occurrence, and find out which of the above four kinds of returns and replacements occurs. kind.
When a buyer returns a product, the seller should check the reason for the consumer's return in the background and find the real reason for the consumer's return. If a so-called "buyer" intentionally buys multiple products and returns them maliciously, they can submit relevant evidence to the Amazon platform for reporting to safeguard their legitimate rights and interests.