When doing business on Amazon, the most worrying thing for sellers is that when a product is selling well, the store is suddenly banned by the platform, resulting in all products in the store being unsellable, but I don’t know what to do for a while. How to deal with the closure of the store and minimize your losses. Below, Huaju Co., Ltd. will give you a few tips on how to properly handle the closure of the store.

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1. Find out the specific factors that caused the account to be closed and deal with it as soon as possible

Based on the points listed above, find out the specific cause of the account closure and deal with it as soon as possible. Amazon notifies the seller that the selling permission has been removed, generally for two reasons: operating multiple seller accounts, or the existing account is associated with a closed account. Amazon sellers can compare all account information to find out what went wrong.

2. Provide a reasonable basis and actively negotiate with Amazon

If the account is closed, trying to appeal to Amazon for reinstatement may be one of the most difficult things for Amazon sellers; unless there is a legitimate reason for opening two accounts, it is basically difficult to win the case, and even then, the seller should not hold Prejudice, negotiate with Amazon with a positive attitude. Remember, the account is automatically closed, if you are a honest seller, Amazon has no interest in closing your account.

If you're running two accounts on purpose, that's fine. Contact Amazon and show them that the two accounts are completely separate. You need to prove that the two accounts operate completely different products, product categories, suppliers, logistics systems, and even business models. Basically, come up with all the factors that can distinguish the two accounts.

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3. If Amazon gave you permission to operate two accounts in the past, provide authorization records

If Amazon has been persuaded in the past to allow you to run two accounts, it's still possible to make an exception for you now. There is also precedent for Amazon allowing sellers to open two accounts and then backtracking and asking them to close one. In fact, they may even close the remaining account after a while because it is linked to the previously closed account.

4. Abandon the account and re-open a new account

Some novice Amazon shop owners have an idea in their minds when their account is closed, using part or all of the store information to re-apply for a new account with Amazon. In an attempt to get away with this, re-apply for an account and transfer inventory.

Such behavior results in the association of accounts. Not only the new account cannot be activated, but also the appeal process of the old account will be dragged down, and even the old account will not be able to appeal again.