According to Xingqihang, Amazon has launched a telemedicine service called Amazon Care in the United States as early as 2020. Recently, it has cooperated with Ginger , an online information platform for mental health , to help users conduct psychological counseling and related related services at any time through the Internet. Serve.

Amazon Care , which was initially offered as an experimental service at Amazon’s Seattle headquarters and adjacent areas as early as 2019 , was originally designed to allow Amazon employees to seek medical care from a distance. However, due to the impact of the epidemic in 2020 , this service will be expanded to 20 cities in the United States, including New York, San Francisco, Miami, and Chicago . Users can make appointments online and enjoy various services.

And recently, Amazon has added an online counseling service in partnership with Ginger. Users can put forward some psychological problems to solve online. Officials even claim that users can use this service for assistance at any time, 24 hours a day, all year round. If there is a more serious situation, Amazon will recommend transferring to a more powerful institution for assistance, and will also transfer case data while ensuring user privacy.

Due to the impact of the epidemic in recent years, many people may face significant changes in their living patterns or their economic income may be affected, so they may need more assistance in psychological counseling.

Prior to this, Amazon has successively added its own pharmacy to the Amazon Care service, integrated with the medical service application through the Alexa digital assistant service, and announced the acquisition of the One Medical primary care clinic chain service in July this year, thereby expanding Amazon Care services. project.

In the 5G era, the telemedicine market has broad prospects, and the industries involved include medical equipment, medical informatization, Internet hospitals and other medical segments. At the same time, the development of emerging industries such as multimedia, artificial intelligence, and big data will also drive the expansion of the telemedicine market. This will bring about changes in the medical industry, benefiting more people.