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Amazon open case paths (29 in total)

07/09/2021
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    Amazon open case paths (29 in total)

    1. Request to delete review

    Get support >Contact us >Selling on Amazon issue >Product and inventory >Product Review >FBA Issue

    Note: The team only accepts English cases

    2. Request to delete feedback

    Get support >Contact us >Selling on Amazon >Customer and orders >type the order ID and click the “next” >choose the “Customer Feedback Removal Request”

    Note: The team only accepts English cases

    3. FBA issues

    Get support >Contact us >Selling on Amazon issue >Fulfilled by Amazon >FBA Issue

    4. Feed / Template problem

    If there is a Bach ID

    Get support > Contact us > Selling on Amazon issue > Products and inventory > Issue with listing products > Provide a Bach ID

    If there is no Bach ID

    Get support > Contact us > Selling on Amazon issue > Products and inventory > Issue with listing products > I don’t have an ASIN or SKU > Next> Inventory file upload issues

    5. IIDP problem

    Get support >Contact us >Selling on Amazon issue >Products and inventory >Product page issue >Fix a product page/Merge or split product page

    6. Advertising issues

    Get Support >Contact US >Sponsored Products(English Team, please write English email)

    7. Tax issues

    Get support >Contact us >Selling on Amazon >other Issues >Tax questions

    8. B2B issues

    Get support >Contact us >Selling on Amazon >Amazon Business Selling >Amazon Business Selling Questions

    9. Third party path

    Get support >Contact us >Selling on Amazon issue >Marketplace Web Service(Amazon MWS) >Registration and access/API services

    10. Suggestions or other issues

    Get support >Contact us >Selling on Amazon issue >Other issue

    11. Complaint

    Abuse of listing information

    Get support >Contact us >Selling on Amazon >Other Issues >Report a violation >Report listing abuse

    Report violations

    Get support >Contact us >Selling on Amazon >Other Issues >Report a violation >Report a violation

    12. Report infringement link

    The seller has registered the brand and can report the infringement through the following link:

    https://www.amazon.com/gp/help/reports/infringement?referral=A1RL3COHUT9NTF_ A28NN QW1GIE0NF&referral=A4N9F5LIA1X7H_ A6PWR0I63JDS&referral=A1Q4SXJB8KL8HM_ A6PWR0I63JDS

    13. Report buyer link

    https://www.amazon.com/gp/help/reports/contact-us?referral=A1RL3COHUT9NTF_ A28 NNQW1GIE0NF&referral=A4N9F5LIA1X7H_ A6PWR0I63JDS&referral=A1Q4SXJB8KL8HM_ A6PWR0I63

    14. Report the seller’s malicious order link

    https://www.amazon.com/gp/help/reports/contact-us ? referral=A18R2PAVH50LAC_ AV02DWYQ0A5NR&referral=A1RL3COHUT9NTF_ A28NNQW1GIE0NF&referral=A4N9F5LIA1X7H_ A6PWR0I63JDS&referral=A1Q4SXJB8KL8HM_ A6PWR0I63JDS

    15. Forum

    Get support / Help – Forums

    https://sellercentral.amazon.com/forums/index.jspa?ref_= au_ sforums_ afoot_ athena

    16 、Pay with Amazon

    Get Support >Contact US >Pay with Amazon >Pay with Amazon issues

    17、Login with Amazon

    Seller Central >Settings >Account Info >Your Services (Manage) >Login and Pay with Amazon

    18. Amazon business launched

    Seller Central >Settings >Account Info >Your Services (Manage) >Amazon Business

    19. Account downgrade

    Seller Central >Settings >Account Infor >Your Service (click Manage) >Sell on Amazon [Downgrade]

    20. Change login email

    Seller Central >Settings >Login Settings

    21. Modify corporate information

    Seller Central >Settings >Account Info >Business Information (click Leal Entity) >Edit – Save/Submit

    22. App permission setting

    Seller Central >Settings >User Permissions >edit >Reports >Business Sales and Report Summary

    23. Check the seller classification application

    Seller Central >Inventory >Add Products via Upload >Selling application status

    24. Upload product template download

    Seller Central >Inventory >Add Products via Upload – Download an Inventory

    25. Search pending order

    Seller Central >Orders >Manage Orders >Advanced Search >Date: Date Range: select date and Order Status: Pending >Search

    26. Search all orders

    Seller Central >Reports >Fulfilled >Sales >All Orders

    27. FBA warehouse age check

    Seller central >Inventory >Manage Inventory >Inventory Dashboard >Inventory age

    28. Solutions to FBA shipment problems

    Seller’s Central- shipment details – problem section – solution – submit investigation (for you to conduct another investigation)

    Seller’s Central- shipment details – problem section – solution – Investigation (describe your problem, and then click submit for consultation)

    29. FBA order after sales

    The front desk is responsible for the after-sales problems of Amazon’s distribution orders (e.g. out of stock, damaged packaging, wrong goods, refund, etc.).

    Please ask the seller to suggest that the Buyer Contact the front desk customer service to solve the problem. At the same time, the seller can also try to contact the front desk customer service directly (the seller’s account is also the buyer’s account).

    Path: click “help” on www.amazon.com. At the same time, the seller support can also transfer this problem to the FBA team to help solve.

     

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