Commodity Guarantee – Selling Children's Toys and Games in Canada, Xing Gong: 18113611623
Important: If you sell products on Amazon, you must comply with all federal safety standards and Amazon policies that apply to those products and listings.
On this page, you can learn about:
Amazon's Policy Regarding the Sale of Children's Toys and Games in Canada
How to Get Approval to Sell Children's Toys and Games
How to submit required documents for approval
Laboratories that can provide test reports
Consequences of Violating the Policy
Other resources
Amazon's Policy Regarding the Sale of Children's Toys and Games in Canada
In Canada, all toys and games intended for children 14 and under must meet federal safety standards under the Canadian Consumer Product Safety Act (CCPSA), including:
Canadian Toys and Games Regulations (/2011-17)
Regulations on Consumer Products Containing Lead (/2018-83)
Phthalates Regulations (/2016-188)
Regulations on Surface Coating Materials (/2016-193)
Provide toy and game safety information and documentation to confirm that your product complies with applicable safety standards. Canada** provides guidance for businesses on how to comply with these requirements.
How do I get approval to sell children's toys and games?
Amazon's policy requires all toy and game sellers to provide the following security documents. If requested, you must submit the required security documents immediately:
Notice:. Test reports must contain age ratings and applicable safety warnings (e.g. small parts) and pictures of tested items (including packaging and warning/tracking labels). The information in the inspection report must be consistent with the information in the details page.
How to submit information?
Please complete the following steps to begin the application process:
In Seller Central, click the Performance menu, then select Account Status.
Under Product Compliance Requests, click Documentation Requests.
Click Provide Documentation or Appeal next to the item.
Follow the appropriate steps to answer "Is it an appeal" and complete the Submit Required Documents section.
Note: You confirm that all information you submit is true, credible and accurate. Amazon may revoke your selling privileges if you fail to submit truthful, credible, and accurate materials and/or your products do not meet the above security standards.
Laboratories that can provide test reports
You must provide toy and game safety documentation from an ISO 17025 accredited testing laboratory confirming that each item has been tested and complied. Canada** provides guidance for businesses on how to comply with these requirements.
Some labs have special rates for Amazon items. A list of these compliance solution providers is available here.
Consequences of Violating the Policy
Violating Amazon's policy on the sale of children's toys and games in Canada may result in, but is not limited to, the following:
Cancel product information
Suspend selling privileges
Cancel sales rights
These potential consequences are in addition to, but not limited to, consequences in any agreement between Amazon and a selling partner.Amazon reserves the right to determine, in its sole discretion, the appropriateness of a product listing