A few days ago, Amazon just announced that it would increase the storage fee, and then charged the seller a return fee. The Amazon US station announced that starting from January 14, the self-delivery seller will bear the responsibility for the change of the carrier's shipping fee due to incorrect return label information. Previously, this cost was borne by the Amazon platform.

When the actual size and weight of the returned item does not match the data provided by the seller, or the return address provided by the seller is invalid, the carrier may charge a shipping correction fee after the seller purchases the return shipping label. The corrected return shipping fee may be higher or lower than the original.

Previously, the cost of this correction was borne by the Amazon platform. According to Amazon's announcement, starting from January 14th, if the following situations occur, the seller will bear the adjusted shipping cost difference.

1. The size and/or weight of the product returned by the buyer is incorrect: If the size and weight of the product returned by the buyer does not match the data provided by the seller’s product listing, the seller will be charged for the difference in the return shipping fee.

2. The seller's return address is incorrect or invalid: If the seller's return address cannot be delivered, the carrier will charge a fee of $18 for each unreturnable package. The seller's return address must be in the same country as their store and must be able to accept return packages.

If you receive a shipping correction fee for any of your ASINs due to incorrect product attributes and/or return addresses, you will receive a monthly email notification with a breakdown of that fee.

To avoid these fees, sellers need to ensure accurate product dimensions, weight, and return address are displayed in the listing.

However, many sellers have expressed concern about this new policy because they cannot control the size and weight of items returned by buyers. Some sellers said that many customers are often unsatisfied with the return after disassembling and testing, and then return the product in other packaging. Most of them will not use the original packaging of the product, which may cause differences in the size and weight of almost all returned items. Sellers will have to bear this additional cost.

Of course, the seller can also have another choice, you can choose a third-party overseas warehouse in the United States. Empire Express’s US overseas warehouse is a one-piece delivery model. The seller directly ships from the overseas warehouse to the customer. If the store generates a return order, the US overseas warehouse can receive the return as the address for receiving the return. The overseas warehouse receives the customer. After returning the product, you can re-test the product to confirm whether the returned product can be sold on the shelves again. Then quickly reissue the newly replaced product to the buyer, so that the buyer can enjoy satisfactory after-sales service, increase the customer repurchase rate and greatly increase the exposure rate of the store.

At present, the overseas warehouses in the United States are developing rapidly. The number of overseas warehouses in the United States is already the largest in the world, and the services are becoming more and more standardized and perfect. The US overseas warehouse business covers the current mainstream cross-border e-commerce service types, including overseas warehouses for large and medium-sized items, one-piece shipping, self-pickup, Amazon FBA transfer, return and rebranding, WAYFAIR entry and other comprehensive services. The US overseas warehouse has a complete overseas warehousing network layout, strong warehousing management capabilities, last-mile transshipment, and highly competitive local delivery capabilities. Choosing overseas warehouses and Amazon to cooperate is also the mainstream business model in the current cross-border circle. The two complement each other to help sellers better occupy the target market.