• Home
  • Services
  • Payment
  • FAQ
  • About
  • Contact
  • News
How to settle Amazon’s complaint? What are the skills for writing appeal letters?
How to settle Amazon’s complaint? What are the skills for writing appeal letters?
04/29/2021
What is Amazon AMS advertising? What are the advantages of AMS?
What is Amazon AMS advertising? What are the advantages of AMS?
07/19/2021

Amazon open case paths (29 in total)

07/09/2021
Categories
  • Experience Sharing
Tags
Amazon open case paths (29 in total)

1. Request to delete review

Get support >Contact us >Selling on Amazon issue >Product and inventory >Product Review >FBA Issue

Note: The team only accepts English cases

2. Request to delete feedback

Get support >Contact us >Selling on Amazon >Customer and orders >type the order ID and click the “next” >choose the “Customer Feedback Removal Request”

Note: The team only accepts English cases

3. FBA issues

Get support >Contact us >Selling on Amazon issue >Fulfilled by Amazon >FBA Issue

4. Feed / Template problem

If there is a Bach ID

Get support > Contact us > Selling on Amazon issue > Products and inventory > Issue with listing products > Provide a Bach ID

If there is no Bach ID

Get support > Contact us > Selling on Amazon issue > Products and inventory > Issue with listing products > I don’t have an ASIN or SKU > Next> Inventory file upload issues

5. IIDP problem

Get support >Contact us >Selling on Amazon issue >Products and inventory >Product page issue >Fix a product page/Merge or split product page

6. Advertising issues

Get Support >Contact US >Sponsored Products(English Team, please write English email)

7. Tax issues

Get support >Contact us >Selling on Amazon >other Issues >Tax questions

8. B2B issues

Get support >Contact us >Selling on Amazon >Amazon Business Selling >Amazon Business Selling Questions

9. Third party path

Get support >Contact us >Selling on Amazon issue >Marketplace Web Service(Amazon MWS) >Registration and access/API services

10. Suggestions or other issues

Get support >Contact us >Selling on Amazon issue >Other issue

11. Complaint

Abuse of listing information

Get support >Contact us >Selling on Amazon >Other Issues >Report a violation >Report listing abuse

Report violations

Get support >Contact us >Selling on Amazon >Other Issues >Report a violation >Report a violation

12. Report infringement link

The seller has registered the brand and can report the infringement through the following link:

https://www.amazon.com/gp/help/reports/infringement?referral=A1RL3COHUT9NTF_ A28NN QW1GIE0NF&referral=A4N9F5LIA1X7H_ A6PWR0I63JDS&referral=A1Q4SXJB8KL8HM_ A6PWR0I63JDS

13. Report buyer link

https://www.amazon.com/gp/help/reports/contact-us?referral=A1RL3COHUT9NTF_ A28 NNQW1GIE0NF&referral=A4N9F5LIA1X7H_ A6PWR0I63JDS&referral=A1Q4SXJB8KL8HM_ A6PWR0I63

14. Report the seller’s malicious order link

https://www.amazon.com/gp/help/reports/contact-us ? referral=A18R2PAVH50LAC_ AV02DWYQ0A5NR&referral=A1RL3COHUT9NTF_ A28NNQW1GIE0NF&referral=A4N9F5LIA1X7H_ A6PWR0I63JDS&referral=A1Q4SXJB8KL8HM_ A6PWR0I63JDS

15. Forum

Get support / Help – Forums

https://sellercentral.amazon.com/forums/index.jspa?ref_= au_ sforums_ afoot_ athena

16 、Pay with Amazon

Get Support >Contact US >Pay with Amazon >Pay with Amazon issues

17、Login with Amazon

Seller Central >Settings >Account Info >Your Services (Manage) >Login and Pay with Amazon

18. Amazon business launched

Seller Central >Settings >Account Info >Your Services (Manage) >Amazon Business

19. Account downgrade

Seller Central >Settings >Account Infor >Your Service (click Manage) >Sell on Amazon [Downgrade]

20. Change login email

Seller Central >Settings >Login Settings

21. Modify corporate information

Seller Central >Settings >Account Info >Business Information (click Leal Entity) >Edit – Save/Submit

22. App permission setting

Seller Central >Settings >User Permissions >edit >Reports >Business Sales and Report Summary

23. Check the seller classification application

Seller Central >Inventory >Add Products via Upload >Selling application status

24. Upload product template download

Seller Central >Inventory >Add Products via Upload – Download an Inventory

25. Search pending order

Seller Central >Orders >Manage Orders >Advanced Search >Date: Date Range: select date and Order Status: Pending >Search

26. Search all orders

Seller Central >Reports >Fulfilled >Sales >All Orders

27. FBA warehouse age check

Seller central >Inventory >Manage Inventory >Inventory Dashboard >Inventory age

28. Solutions to FBA shipment problems

Seller’s Central- shipment details – problem section – solution – submit investigation (for you to conduct another investigation)

Seller’s Central- shipment details – problem section – solution – Investigation (describe your problem, and then click submit for consultation)

29. FBA order after sales

The front desk is responsible for the after-sales problems of Amazon’s distribution orders (e.g. out of stock, damaged packaging, wrong goods, refund, etc.).

Please ask the seller to suggest that the Buyer Contact the front desk customer service to solve the problem. At the same time, the seller can also try to contact the front desk customer service directly (the seller’s account is also the buyer’s account).

Path: click “help” on www.amazon.com. At the same time, the seller support can also transfer this problem to the FBA team to help solve.

 

Share
0

Related posts

What are the basic knowledge points you have to know about Amazon PPC advertising operation
12/21/2021

What are the basic knowledge points you have to know about Amazon PPC advertising operation


Read more
Traffic and benefits brought by Amazon live to sellers

Cheerful smiling man watching videos and playing video games on his tablet

11/04/2021

Traffic and benefits brought by Amazon live to sellers


Read more
How to advertise Amazon seasonal products? Just do these three points!
10/24/2021

How to advertise Amazon seasonal products? Just do these three points!


Read more

Find us here


Contact with us


Arthink Network Technology Co., Ltd.

support@amzwizard.net

chenchen2679@gmail.com

Localization


Shenzhen, Guangdong
China

Terms and others


Privacy

Terms of Use

© 2015-2023 AmzWizard. All Rights Reserved.
    Wechat

    ID: fhstudio01

    QRCode:

    Amazon seller service,Amazon fba service,Amazon review service,Amazon appeal service,remove negative review